Messages are typically responded to within two business days. If confidentiality is a concern, please leave contact information suitable for returned messages.
If you are a new client, please email me at email@example.com and include the following:
- Your name
- Telephone number
- Email address
- Brief description of your concerns that you would like to address in therapy.
In order to increase the security and privacy of all correspondence, I have switched my email to a more secure platform to store, send and receive emails. You will notice that emails will now have an additional footer that states, “Secured by Paubox Encrypted Email – HITRUST CSF Certified.” This means that any messages I send, including appointment confirmations, will be encrypted on the way to recipients and replies from senders will be encrypted en route to my inbox. Therefore you can now reach me at my new email address: firstname.lastname@example.org. Please take a moment to update your address book.
For those who use digital platform for Video sessions or instant messaging I have also switched to Signal, an App which is HIPAA compliant. It is free and easy to use and necessary now for any who wish to correspond through those means. After you install the App you simply enter my phone number and you can correspond in that way.
Please allow 24-48 hours for a response. If this is an emergency please call The Crisis Support Centre 24 Hour Distress Line at 780-482-HELP (4357) or proceed to your nearest Hospital Emergency Department or call 911 for immediate assistance.